Terms & Conditions my66 – Malaysia Platform Rules

1Membership Eligibility

The my66 platform is intended exclusively for Malaysian citizens and residents who meet the following eligibility requirements. It is your own responsibility to ensure that your use of this platform complies with the local laws applicable to you.

• You must be at least 21 years old at the time of registration and at all times when using the platform.
• You must be a resident of Malaysia or a Malaysian citizen accessing this platform from within Malaysia.
• You may not register or use the platform if you have been banned or have voluntarily self-excluded from any gambling platform.
• You must have full legal capacity to enter into a binding agreement as set out in these Terms.
• Each individual is only permitted to hold one my66 account at any one time. Owning multiple accounts is a serious violation of these terms.
• Officers, employees, contractors, and immediate family members of my66 staff are not eligible to register as members.

2Registration & Account Management

Registering a my66 account is free. The process requires you to provide accurate and up-to-date personal information. my66 reserves the right to verify all information provided through a KYC (Know Your Customer) process before approving your first withdrawal.

• Full name, an active Malaysian mobile number, and a password are required information during registration.
• You are solely responsible for keeping your account password confidential. Do not share your password with anyone, including my66 staff.
• Each mobile number may only be linked to one my66 account.
• You are required to keep your personal information up to date whenever changes occur, especially your registered phone number and payment method.
• A my66 account is personal and may not be transferred to any third party.
• My66 reserves the right to request identity verification documents (such as MyKad or passport) before processing a first-time withdrawal.

If verification fails or the information provided is found to be inaccurate, my66 reserves the right to freeze the account in question until the matter is resolved. If identity fraud is confirmed, the account will be permanently terminated and any remaining balance may be forfeited.

3Deposit & Payment Methods

My66 accepts deposits via a variety of secure and popular payment methods in Malaysia. All financial transactions are processed using 256-bit SSL encryption to keep your data safe.

• Accepted Deposit Methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks, and other major Malaysian banks).
• The minimum deposit is RM 20 for most payment methods.
• Deposits are typically processed instantly and credited to your my66 account within a few seconds to 5 minutes, depending on the method selected.
• All deposits must be made from an account or payment method registered in the name of the respective my66 member. my66 does not accept third-party deposits.
• Deposited funds will not accrue any interest while held in your my66 account.
• My66 is not responsible for any fees or charges imposed by your bank or e-wallet provider during the deposit process.

My66 reserves the right to suspend or reject any deposit suspected of involving fraud, money laundering, or other illegal activity. In such cases, my66 reserves the right to notify the relevant authorities upon completion of an internal investigation.

4Fund Withdrawal

Withdrawals from your my66 account are subject to the following conditions. my66 is committed to processing withdrawals promptly and efficiently to ensure member satisfaction.

• The minimum withdrawal is RM 50 for most payment methods.
• Standard withdrawals (below RM 10,000) are typically processed within 15 to 30 minutes via DuitNow or FPX on business days.
• Withdrawals exceeding RM 10,000 may require additional processing time of up to 1–3 business days for security verification purposes.
• You may only withdraw funds to a payment method or bank account registered in your own name. Withdrawals to third-party accounts are not permitted.
• All first-time withdrawals require KYC identity verification before they can be processed.
• Bonus funds that have not met the rollover requirements cannot be withdrawn until the rollover conditions are fully satisfied.
• My66 reserves the right to hold withdrawals for up to 30 business days for investigation purposes should any suspicious activity be detected.

If your withdrawal is delayed beyond the stated timeframe, please contact the my66 CS team via Live Chat or WhatsApp for immediate assistance.

5Bonuses, Promotions & Loyalty Programme

My66 offers a wide range of bonuses and promotions for both new and existing members. Each bonus is subject to rollover requirements and specific terms that will be clearly stated at the time the promotion is launched. General conditions applicable to all bonuses are as follows:

• Each member is entitled to each bonus type once only, unless otherwise stated in the promotion terms.
• The welcome bonus is only available to new members who have never previously registered a my66 account.
• My66's standard rollover requirement is between 15x and 25x depending on the bonus type. Specific rollover requirements are stated in each respective promotion's terms.
• Received bonuses must be used within the stated validity period. Expired bonuses will be automatically removed.
• My66 reserves the right to void bonuses or winnings obtained through system exploitation, coordination across multiple accounts, or any form of fraudulent activity.
• Winnings generated from casino bonuses may not count toward Sports Betting rollover requirements, and vice versa — always check the specific terms of each promotion.
• My66 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

6Casino & Slots Game Rules

All casino games and slots on my66 use an independently audited RNG (Random Number Generator) system to ensure fairness and randomness in every game outcome. Members are required to comply with the following rules during gameplay:

• RNG results are final and cannot be disputed except in cases of verified technical errors confirmed by the my66 system.
• Any technical disruptions such as internet disconnection during gameplay are borne entirely by the member. my66 will use server records to determine the outcome of any incomplete game.
• Using any automation software, bots, or unauthorised methods during gameplay is a serious violation that may result in immediate account termination.
• Any attempt to exploit bugs or errors in the my66 system must be reported to the CS team. Winnings obtained through bug exploitation may be voided.
• The minimum and maximum bet limits for each game are as stated within the respective game interface.

My66 offers live casino games with real dealers, slots from world-class providers, RNG table games, multi-format poker, and progressive jackpots. All games are operated in accordance with internationally recognised standards that have been independently audited.

7Sports Betting & Live Betting

The my66 Sports Betting section covers football (EPL, Malaysia Super League), badminton, e-sports, tennis, and a range of other sports. Live in-play betting is available for most major matches. The specific terms for Sports Betting are as follows:

• All bets confirmed by the system are final and cannot be cancelled, except in cases of a manifest pricing error.
• If a match is postponed and resumes within 72 hours, pre-match bets remain valid unless otherwise stated.
• Matches that are fully cancelled will result in a voided bet, with stakes returned to all affected members.
• In live in-play betting, odds are updated in real time. A bet is only confirmed when the system displays a bet slip confirmation — simply pressing the button does not guarantee a successful bet.
• My66 reserves the right to limit or reject bets from members suspected of using insider information or engaging in excessive price arbitrage.
• Obvious pricing errors (such as odds significantly higher than market rate due to technical reasons) may be voided by my66, and the affected bets will be cancelled with stakes returned.

8Account Security & Member Responsibilities

Your account security is a shared responsibility between my66 and you as a member. While my66 protects the platform with 256-bit SSL encryption and other security measures, you also play an important role in keeping your account secure.

• Use a strong, unique password for your my66 account. Do not reuse the same password across other platforms.
• Do not log in to your my66 account over unsecured public WiFi without VPN protection.
• Always log out fully after each session, especially on shared devices.
• Report immediately to my66 CS if you suspect your account has been accessed without your authorization.
• My66 will not be held responsible for any losses arising from you sharing your login credentials with another party.
• Enable two-factor authentication (2FA) where available for an additional layer of security.

Any suspicious activity on your account will be subject to an internal my66 investigation. During the investigation, your account may be temporarily suspended to protect your balance from unauthorized use.

9Account Termination & Suspension

My66 reserves the right to suspend or terminate any member account at any time for the following reasons, without prior notice:

• Violation of any part of these Terms & Conditions.
• False identity verification or the submission of misleading information during registration.
• Multiple account ownership (multi-accounting).
• Use of bot software or automation while playing.
• Bonus abuse or exploitation of promotional systems.
• Money laundering, fraud, or any other illegal activity.
• Abusive, threatening, or disrespectful behavior toward my66 staff.

Members may also close their own account at any time by contacting my66 CS. Any valid balance in the account will be returned once the verification process is complete, subject to any outstanding rollover requirements.

10Privacy & Data Protection

My66 takes the protection of your personal data seriously. All information you provide during registration and use of the platform is safeguarded in accordance with the my66 Privacy Policy, which forms part of the overall agreement between you and my66.

• Your personal data is collected for the purposes of account management, payment processing, identity verification, and regulatory compliance.
• My66 will not sell, share, or disclose your personal data to third parties without your consent, except as required by law.
• Your financial transaction records are retained for the period required by applicable financial regulations.
• You have the right to access, correct, or request deletion of your personal data by contacting my66 through the designated channels.

For full details on how my66 manages your personal data, please refer to Privacy Policy our full.

11Liability Limit & Disclaimer

My66 provides its platform and services on an "as-is" basis. While we continuously strive to ensure high platform availability and a seamless user experience, there are certain limitations to my66's liability:

• My66 is not liable for any direct or indirect losses arising from service disruptions, technical errors, or unplanned system maintenance.
• My66 is not liable for any losses arising from internet connectivity failures or device issues during your gaming session.
• In the event of a technical error affecting game outcomes, my66 reserves the right to void or correct the transactions involved upon completion of an investigation.
• My66's maximum liability to any member in any circumstance shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.
• My66 is not liable for any emotional distress, loss of opportunity, or other intangible damages that a member may experience.

Gambling carries real financial risk. my66 makes no guarantees regarding winnings or returns from any game. Play within your means and practice responsible gaming.

12Terms Amendments & Applicable Law

My66 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of significant changes via email or in-platform notification at least 7 days before they take effect, except where changes are required immediately by law.

• The "Last Updated" date displayed at the top of this document reflects the most recent version of the Terms & Conditions currently in effect.
• Continued use of the my66 platform after any amendment takes effect constitutes your acceptance of those changes.
• If you do not agree with any amendments made, you have the right to close your account and withdraw your remaining balance before the changes take effect.
• These Terms & Conditions are governed by the laws of Malaysia, and any disputes will be resolved through procedures established in Malaysia.

For any enquiries regarding these Terms & Conditions, please contact us by email: support@my66.world or via 24/7 Live Chat on the my66 platform.